Royal Spa receptionists are experienced in all treatments and will be delighted to assist you in planning your spa program. It is recommended that you book your treatments in advance to be able to select your desired time and avoid disappointment.
To make your Royal Spa reservation please either visit us or call to 289 353480 (from outside of our villas/resort) or 3480 (internal line).
How early should I arrive?
To start your relaxing spa experience, please arrive 30 minutes prior to
your appointment time. We will be happy to give you a tour prior to
your treatment, to acquaint you with your surroundings and introduce you
to the spa facilities, such as sauna, Turkish bath, hammam and
relaxation room, as well as the Fitness Centre.
Being respectful of
the environment is part of the Royal Spa experience, so we would kindly
ask you to use only the number of towels necessary.
Should you arrive late, your appointment may need to be shortened to allow the therapist to be on time for the next appointment.
How should I prepare for my treatment?
On the day of treatment, try to stay out of the sun and avoid alcoholic
beverages. Also do not schedule a physically demanding endeavour after a
spa appointment. When in doubt, contact the Royal Spa to ask whether it
is advisable to engage in a particular activity prior to your
If you must shave, do so at least 24 hours before your
scheduled appointment, particularly a man receiving a facial or a woman
receiving any kind of body treatment to the affected area.
Try not to
eat for at least an hour before a treatment. Drink plenty of water
before and after, especially if you plan to enjoy heat therapy, such as
the saunas, steam room or hammam.
Please enjoy the peace and tranquility of the Royal Spa and respect your fellow clients: In
the relaxation room and elsewhere, keep conversations at a low volume.
Please turn mobile phones and pagers off before entering the Royal Spa.
Should I let anybody know about any allergies, disabilities or ailments?
Yes, please! On your first visit to the Royal Spa you will be asked to
complete a health information form. If you have any type of medical
condition, be sure to mention it at this time. The completion of this
form is obligatory. Please also inform the therapist if you are wearing
contact lenses before you have a facial.
What should I wear for my treatment?
Upon arrival, you will be given a comfortable robe and slippers for your
use. Please also remember to bring your bathing suit if you plan to use
the swimming pool, saunas or steam room.
The therapist will provide
you disposable underwear at the treatment room or if you may feel more
comfortable you could keep your own underwear.
Your privacy will be protected at all times; your therapist will leave you to change in private.
May I bring my valuables?
Many treatments require removal of jewellery. All valuables should be
secured in a locker and locker keys kept with you at all times. Each
Member or Guest assumes sole responsibility for his or her property.
Royal Spa shall not be responsible for any loss or damage to any
private property used or stored on the premises.
What should I do if I can’t hold my appointment?
Your treatment time is exclusively reserved for you, and in
consideration for other guests, we kindly request a minimum of five
hours notice, if you shouldn’t be able to keep your appointment. We will
be happy to reschedule.
Any no shows or cancellations with less than five hours notice will be subject to a 50% charge.
Do you sell any gift vouchers?
Yes. Treat your friends and loved ones with a day at the Royal Spa.
Please let us help you to find the right present.
Can I prolong my spa experience?
Yes of course! Please ask advice to your therapist at the end of your
treatment or if you prefer pass by the Royal Spa reception where you can
choose from our complete range of products and ensure your relaxation
and wellbeing continues.
How can I insure a fabulous spa experience?
Please openly communicate your treatment expectations. Even though we do
our best to anticipate your needs, spa and its treatments is a very
Talking to your therapists will enable them to
customize your services to ensure your satisfaction.
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