Vale do Lobo team continues to work hard to implement the highest standards of safety and cleanliness for the benefit of our residents, our employees and our guests. We continue to monitor and strictly follow national guidelines on controlling the spread of coronavirus.
For Vale do Lobo, the health and wellbeing of our community remains an absolute priority.
Right now, information and understanding is essential.
From 21 April, exceptional and provisional measures were established in the context of the pandemic disease COVID -19 as a consequence of the positive development of the epidemiological situation.
What does it mean?
Any additional questions or help, please do not hesitate to contact us.
For further details on the new measures in place by the Portuguese Government, click here.
We are also ready to hold your hand throughout the PCR testing process and provide full list of PCR testing points at the resort here. Ask us if you need help.
Cleaning frequency of public area was increased, especially encompassing areas and items such as doors, service desks and toilets;
On Check- Out day your invoice will be sent to you by email; Keys must be delivered to the Reception or simply left in your accommodation unit;
The spaces where physical activity takes place, due to their characteristics, can be places of potential transmission of viruses, either by direct and / or indirect contact.
Additional measures must be taken to ensure that the transmission is minimized:
FITNESS CENTRE TIMETABLE:
Monday to Friday | 08:00h - 13:00h & 14:00h - 17:00h
Weekends & Holidays | 08:00h - 13:00h
Parque do Golfe, Vale do Lobo | Tel.: (+351) 289 353 468
Following World Health Organization’s recommendations, for the safety of our customers and employees the Royal SPA access is only allowed for spa treatments and use of the pool by booking. We have also prepared an alternative menu of special tretamnets taking place outdoors. However, it is still required the presentation of a EU digital certificate or a negative test to Covid-19 to access the spa facilities.
Treatments Special Menu
If you have symptoms such as breathing difficulties, dry cough, fever and tiredness, or have been in contact with someone infected, deselect your treatment. Free cancelation. Please inform us as soon as possible of your cancelation.
OUR SPA RECEPTION WORKS WITH THE FOLLOWING TIMETABLE:
Monday - Friday | 09:00h - 19:00h
Saturdays, Sundays and holidays | 09:30h - 18:30h
Parque do Golfe, Vale do Lobo | Tel.: (+351) 289 353 468Download Full Wellness Guide (PDF)
The following protective and preventive measures must be observed until further notice by all drivers and clients in order to follow the DGS recommendations: