Vale do Lobo team continues to work hard to implement the highest standards of safety and cleanliness for the benefit of our residents, our employees and our guests. We continue to monitor and strictly follow national guidelines on controlling the spread of coronavirus.
For Vale do Lobo, the health and wellbeing of our community remains an absolute priority. All key guidelines have been implemented: whether to play golf, tennis, invite friends and family to make reservations at our resort or simply to pay a visit to the Club of Clubs or the Resort Reception.
Right now, information and understanding is essential.
As of the 9th of July new rules are being introduced relating to restaurants and tourist accommodation establishments. A EU Digital Certificate (confirming full vaccination) or a negative COVID-19 test will need to be presented across all continental Portugal for stays at tourist accommodation establishments and also to use any Spa facilities and services.. The same will be required for indoor dining at restaurants operating in municipalities of both high and very high risk, on Fridays from 7pm and all day on Saturdays, Sundays, and public holidays.
Four types of tests are accepted:
Full information can be found here.
We are also ready to hold your hand throughout the PCR testing process and provide full list of PCR testing points at the resort here. Ask us if you need help.
Keep a minimum 2- meter distance between any two people. Wearing gloves and approved masks is always mandatory.
Our Reception is open from 08:00 to 24:00 daily. After this time, for emergencies, please contact the Resort Control on +351 289 353 415; During the high season months (June, July and August), the reception has a permanent opening hours (24/7).
On Check- Out day your invoice will be sent to you by email;
The spaces where physical activity takes place, due to their characteristics, can be places of potential transmission of viruses, either by direct and / or indirect contact.
Additional measures must be taken to ensure that the transmission is minimized:
FITNESS CENTRE TIMETABLE:
Monday to Friday | 08:00h - 13:00h & 14:00h - 17:00h
Weekends & Holidays | 08:00h - 13:00h
Parque do Golfe, Vale do Lobo | Tel.: (+351) 289 353 468
Following World Health Organization’s recommendations, for the safety of our customers and employees the Royal SPA access is only allowed for spa treatments and use of the pool by booking. We have also prepared an alternative menu of special tretamnets taking place outdoors. However, it is still required the presentation of a EU digital certificate or a negative test to Covid-19 to access the spa facilities.
Treatments Special Menu
If you have symptoms such as breathing difficulties, dry cough, fever and tiredness, or have been in contact with someone infected, deselect your treatment. Free cancelation. Please inform us as soon as possible of your cancelation.
Access to the SPA facilities is allowed only to customers who present a EU digital certificate or a negative Covid-19 test;
The treatments will be carried out inside the Royal SPA and at the spa garden (bungalows) depending on availability and on the type of treatment.
Access to the spa facilities will be only allowed to use the pool and to have spa treatments in our indoor rooms. The remaining spa facilities (sauna, turkish bath, hammam and jacuzzi) remain closed until further notice.
OUR SPA RECEPTION WORKS WITH THE FOLLOWING TIMETABLE:
Monday - Friday | 09:00h - 19:00h
Saturdays, Sundays and holidays | 10:00h - 18:30h
Parque do Golfe, Vale do Lobo | Tel.: (+351) 289 353 468Download Full Wellness Guide (PDF)
The following protective and preventive measures must be observed until further notice by all drivers and clients in order to follow the DGS recommendations: